LEGAL REFERENCE

Privacy Policy jo aapke account ko mehfooz rakhta hai

ek039 par aapka personal information, payment details aur khel ka record sab kuch encrypted rahta hai. Hum ne clear rules banaye hain takey aap jaano ke aapka data...

Account encryptionPayment data protectedNo third-party sellingPakistan jurisdictionTransparent practices
ek039 Privacy Policy jo aapke account ko mehfooz rakhta hai

Hamara data handling ka tareeqa

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

SAWAL POOCHNE KA RASTA

Agar aapko privacy ke baare mein poocha hai

Privacy ke baare mein sawaal ho to hamse directly rabta karein. Hum aapke email, live chat ya support ticket ke zariye jawab...

Email Support [email protected] par email bhejen. Hum 48 ghanton mein...
Live Chat ek039.net par live chat kholo account section se...
Support Ticket Account dashboard mein 'Privacy Request' ka option hai...
SECURITY KE NIYAM

Hamara privacy posture ko samjhiye

ek039 ne apna privacy system isliye banaya hai takey Pakistan ke supported ilaqon mein har account mahfooz rahe. Hum banking-grade encryption istemal karte hain, aur aapka payment info...

SSL Encryption

Aapka browser aur ek039 ke servers ke beech jo bhi data ja raha hai wo encrypted rahta hai. Koi bhi...

Two-Factor Auth

Login karte waqt aapko OTP via SMS mil sakta hai. Ye extra layer mehfoozi fata hai aur unauthorized access rokta...

Payment Tokenization

JazzCash, Easypaisa, SadaPay aur Raast ke real details hamara servers par store nahi hote. Sirf secure tokens store hote hain.

Access Logs

Har login, har withdrawal, har profile change ko timestamp ke saath record karte hain. Suspicious activity detect karne mein ye...

Staff Training

Hamara team regular privacy aur security training lete hain takey data misuse na ho aur internal breaches rok sake.

Vendor Compliance

Jab koi teesra vendor (jaise payment gateway) use karte hain, unhe bhi same privacy standards follow karne hote hain.

POLICY KA SCOPE

Privacy policy ke alag alag hisse

Hamara complete privacy framework kai sections mein hai. Har section aapke rights aur hamari responsibilities ko clearly batata hai.

01

Data Collection

Kaunse personal details collect hote hain, kyun collect hote hain aur kitne samay ke liye rakhte hain.

02

Payment Handling

JazzCash, Easypaisa, SadaPay aur Raast deposits aur withdrawals kaise secure rahte hain.

03

Third-Party Sharing

Agar kisi bhi wajah se data share karna pad gaya to hamara policy aapko inform karega.

04

Your Rights

Aap apna data access kar sakte ho, delete kar sakte ho ya correction maang sakte ho.

05

Cookies & Tracking

ek039.net par jo cookies use hote hain unka matlab aur unhe disable kaise kare ye batayen.

06

Policy Updates

Agar hamara privacy policy badlega to aapko email se notification mil jayega.

07

Dispute Resolution

Agar privacy ke baare mein complaint ho to Pakistan ke qanoon ke hisaab se kaise resolve hoga.

ACCOUNT KI VISIBILITY

Jo cheezein aapko dashboard par dikhti hain

Jab aap ek039 mein login karte ho to aapko apna complete activity history mil jata hai. Har transaction, har login, har setting change ko aap dekh sakte ho...

Transaction History Saari deposits aur withdrawals ka record aapka. Timestamp, amount, payment...
Login Activity Har bar jab aap account kholte ho, device aur location...
Profile Settings Apne privacy preferences ko customize kar sakte ho. Marketing emails...
Data Download Aap apna saara personal data PDF format mein download kar...
Payment Methods JazzCash, Easypaisa, SadaPay aur Raast jo linked hain unko manage...
Security Status Aapka account kitna secure hai ye real-time dikhai deta hai...

Privacy ke baare mein frequent sawal

Bilkul nahi. Hamara policy clear hai—aapka data sirf ek039 ke andar rahta hai. Payment gateways (JazzCash, Easypaisa, SadaPay, Raast) ko sirf transaction process karne ke liye access milta hai. Hum kisi ko bhi marketing ya profiling ke liye data sell nahi karte.

Foran support mein rabta karein. Hamara security team immediately investigate karega aur aapko guide dega. Two-factor authentication enable karne ke baad breach ka risk bohat kam hota hai. Account recovery process bhi available hai.

Ye sab payment methods tokenized hote hain. Real account numbers hamara server par nahi rehte—sirf encrypted tokens store hote hain. Jab aap withdrawal karte ho to transaction directly payment gateway ke through hoti hai.

Jab tak aapka account active hai tab tak data rakhte hain. Account delete karne ke baad 30 din mein compliance records ko chhod kar sab kuch delete ho jata hai. Legal requirements ke liye kuch logs Pakistan ke qanoon ke hisaab se rakhe ja sakte hain.

Cookies aapko login rakhe rehne mein madad dete hain aur site ke performance ko improve karte hain. Aap browser settings se cookies disable kar sakte ho lekin kahin features slow ho sakte hain. Hamara cookie policy mein detail hai kaun se cookies essential hain.

Email notification mil jayega pehle se. Significant changes ke liye aapko accept karna padta hai naye terms ko. Agar changes aapke liye suitble nahi to account delete kar sakte ho.

Withdrawal requests encrypted databases mein save hote hain jo Pakistan-based secure servers par hain. Har withdrawal transaction ke liye audit trail hota hai. SadaPay, Raast ya Easypaisa ko real account info directly nahi mil ta—sirf transaction instruction mil ta hai.